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Know Better. Act Smarter.

Add humanity to your data

Identify priorities Understand drivers Measure improvement

Categorization

Topics evolution

Sentiment analysis Citibeats

Sentiment analysis

Synthesis of information

Citibeats AI Analytics discovers, categorizes and synthesises most relevant people’s concerns and social trends. Our solutions for Smart Cities, Mobility, Tourism, Banking and Insurance are relied on by clients worldwide.

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Technology awarded and recognized by

How does our AI technology work?

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Collection

Citibeats gathers what people say from public or private data sources such as: news, blogs, social media, emails, contact centers or CRMs.

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Understand

Our proprietary Machine-Learning algorithms quickly categorize and synthesize this data to identify the most relevant information.

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Answer

Our platform transforms data into visuals so decision makers can effectively respond.

Intuitive and interactive platform adapted to your needs

Through our suite of solutions we offer interpreted data in different formats to cover all your information requirements.

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Discovery dashboard

A visual and personalized panel with all the relevant information

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Report creator

Generate reports of results by topic over a period of time exactly as required

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Data connector

Export results data to connect the information with your CRM and other tools

Why our clients trusts us

Creating success with

Disrupting social with AI: SDGs Observatory

A new approach to use AI for social good. We’ve launched an observatory that allows cities and brands to measure their challenges and improvements in relation to the 17 UN objectives created to end poverty, stop climate change and fight against injustice and inequality by 2030.

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