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Add humanity to your data

Identify priorities · Understand drivers · Measure improvement

Citibeats AI Analytics discovers, categorizes and synthesises most relevant people concerns and social trends.

Our solutions for Smart Cities, Mobility, Tourism, Banking and Insurance are relied on by clients worldwide.

Sentiment
analysis

Insights
evolution

Topics & cities
comparison

Technology awarded and recognized by

How does our AI technology work?

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Collection

Citibeats gathers what people say from public or private data sources such as: news, blogs, social media, emails, contact centers or CRMs.

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Understand

Our proprietary Machine-Learning algorithm quickly categorizes and synthesizes this data to identify the most relevant information.

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Answer

Our platform transforms data into visuals so decision makers can effectively respond.

Intuitive and interactive platform adapted to your needs

Through our suite of solutions we offer interpreted data in different formats to cover all your information requirements.

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Discovery dashboard

A visual and personalized panel with all the relevant information

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Report creator

Generate reports of results by topic over a period of time exactly as required

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Data connector

Export results data to connect the information with your CRM and other tools

Creating success in...

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