Insurance & Financial Services
Building trust by unlocking the humanity in your data
Optimise sales and customer service by learning from your qualitative data.
Citibeats’ Insights allow insurance & financial services companies to:
Improve trust by anticipating public sentiment
Receive early warning signs for consumer protection issues
How are insurance and financial services companies using Citibeats?
Early Warning System for Consumer Protection
Automatically scan for anomalies and other early signs in feedback that require a prompt response. Citibeats sends you an alert so you can investigate and react faster.
Incentivise customers towards healthier behaviours
Correlate your data with social trends that impact risk and reward customers with risk-mitigating behaviours in Social Coins.