Privacy Policy

Citibeats privacy and commercial correspondence policy for users

1. Personal Data

  • 1. In keeping with the provisions of applicable regulations regarding data protection, THE SOCIAL COIN, S.L. (hereinafter, “CITIBEATS”) hereby informs the users (hereinafter, “User” or “Users”) that the personal information they provide when registering on CITIBEATS or using CITIBEATS’ services, as well as the data that CITIBEATS accesses as a result of the User’s browsing, queries or requests, all via (hereinafter, the “Platform”) will be placed in a file under the responsibility of CITIBEATS.
  • 2. By registering on the Platform, the Users declares that they have read and accepted this privacy policy, and they give their clear and express consent for their personal data to be used for the expressed purposes and services provided by CITIBEATS, as well as for the transfer of their personal data to third parties in order to carry out our services.

2. Exercising Rights

  • 1. Users can exercise their rights to access, rectification, erasure (“right to be forgotten”), and right to restriction of processing of your personal data by directing any such requests to THE SOCIAL COIN, S.L., tax identity nº B66039488, at Carrer Pellaires nº 5, 08019 Barcelona, according to the terms established in the regulations regarding the protection of personal data and other applicable regulations.
  • 2. For their convenience, and without prejudice to the fact that certain formal requirements established in the aforementioned regulations must be complied with, CITIBEATS provides Users with the possibility of exercising the aforementioned rights via the following email address:

3. Aims of Data Collection

  • 1. Users’ personal information is collected by CITIBEATS for the following purposes:
  • Accessing the services, products and activities that are available at any given time on the Platform.
  • When applicable, managing and controlling the User’s account with CITIBEATS.
  • Managing and controlling the User’s compliance with the terms and conditions of our Platform and their account.
  • If you have subscribed to our Newsletter: occasional sending of information relating to CITIBEATS’ services (by any means, including email or equivalent means of electronic communication). Users can modify their preferences regarding the sending of notifications or commercial correspondence, or they can disable them completely.
  • Should the User participate in a general discussion or “contribution” session with other Users, the information, data and documents that the User shares and the information from their profile will be available to the other Users in question.
  • 2. CITIBEATS will request whatever information is strictly necessary to fulfil the purpose of our services on the Platform. The obligatory or non-obligatory nature of certain information will be expressed specifically.
  • 3. Internally, we carry out statistical analysis and other types of analysis on the information we collect (including data on usage, devices, submissions, questions and answers and website tags) in order to analyse and measure the User behaviour and tendencies, as well as to monitor and improve our Services, and to help us to evaluate or design new features for them. In order to personalize commercial correspondence and information on the User as much as possible, CITIBEATS may use statistical techniques that enable the creation of user-profiles and data segmentation.
  • 4. If Users connects their CITIBEATS’ account to another account of theirs on a Social Media or third-party platform, we may use the information that the User makes available to CITIBEATS through said social media or third-party platforms, always in accordance with the privacy policy and other limitations that are applicable to said social media or third-party platforms.
  • 5. If the User prefers not to receive the aforementioned information or advertising correspondence, whatever channel is used to provide it, he may communicate this preference free of charge using one of the aforementioned means of communication in order to exercise their rights. Consent to receiving information can always be withdrawn, without retroactive effects.

4. Consequences of not providing information

  • 1. Failing to fill in or partially filling in the personal details requested may result in CITIBEATS not being able to fulfil the User’s request for information or for registration, and as a result, the User will be unable to make use of the services, products and activities that are available at any given time on the Platform. We ask that you inform us of any changes to your personal details so that the information included in our files is up to date and error-free at all times.

5. Security Measures

  • 1. CITIBEATS promises to handle the User’s personal information in a completely confidential manner and to use this information exclusively for the purposes indicated above. CITIBEATS also states that they have implemented the necessary technological and organizational means of security, in keeping with applicable legislation, in order to guarantee the security of the files in which the User’s personal data is stored and to prevent its alteration, loss, unauthorized use and/or access, keeping in mind the current technological developments, the nature of the information stored and the risks to which they are exposed, whether they be of human, natural or physical origin.

6. Commercial correspondence by electronic means

  • 1. If User has subscribed to our Newsletter, by accepting this Privacy and Commercial Correspondence Policy, the User expressly authorizes us to send such Newsletter and promotional or advertising correspondence via email or any other equivalent electronic means of communication.
  • 2. Users can enable or block electronic correspondence services in a simple, cost-free manner. In order to do so, please write to us to