Build Better Experiences Using Tourists' Feedback - fast, rápido, 速い!


Make tourist opinions easy to gather and act upon

Citibeats analyzes social media, such as Twitter, or your own data sources, to provide insights about tourism that are 10× faster, cheaper and with larger sample sizes than surveys.

This time, we use our AI Analytics platform to improve experiences during the winter season in Cork -Ireland- and to gather feedback on the cultural landscape in Barcelona.

In this case you will discover

  • The number of tourists versus locals at tourist sites in Cork during winter.
  • The place that captures the most emotions from tourists in Cork.
  • The type of exhibitions that are the most successful in Barcelona during the winter season.

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Citibeats makes sense of people’s opinions and concerns.

Our AI-based Analytics Platform structures data that is traditionally hard to quantify and can synthesise qualitative insights that give more meaning to the data. It categorizes, clusters and compares information from various data sources such as social networks, emails, live chat portals or civic platforms.

Our technology has been developed with MIT and Singularity University, and awarded by the United Nations and European Commission.

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